The service station company is investigating complaints that staff have to “pay for customers’ fuel trips”


A gas station company is investigating complaints that staff potentially have to cover the costs of their own wages when customers leave without paying for fuel.

Kenny’s Convenience Stores, which has six outlets in Northern Ireland, said they have “strong employment practices” and take any complaints “very seriously”.

SDLP adviser Ryan Wilson, party spokesperson for workers’ rights, said he took notice of concerns on social media and received footage of what is described as a “training document” Staff.

The document, which includes Kenny’s trademark, lists procedures for so-called departures – when patrons of the gas station forecourt do not pay for their fuel.

He says that when a customer walks into the store, selling fuel becomes the responsibility of the cashier who serves them, adding, “CCTV will clarify this, then you will have to pay for it yourself.”

He adds, “Can we really expect our employer to pay for our nonsense?

The document includes a section to sign and states that failure to follow the policy could result in “disciplinary action or termination.”

Mr Wilson, a trade unionist, said he wrote to Kenny’s and was “inundated with messages from current and former staff” after sharing his correspondence on Facebook.

“Many staff have reported to me that they have to remit cash payments if a customer does not pay for their gasoline, some also have reported that any cash shortage should also be refunded,” he added.

The Antrim and Newtownabbey adviser said he was “horrified” that “poorly paid staff, many of whom are just young people in their first jobs”, were hit and demanded reimbursement for everything payment.

In a statement, a spokesperson for Kenny’s said: “As a company that employs more than 130 people in six stores across Northern Ireland, we have strong employment practices in place to support and protect all of our staff and take all complaints very seriously.

“Once we became aware of this issue, we launched an internal investigation and we are urgently moving it forward. “


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