Indigenous activist claims racial profiling at Coles gas station in Queensland

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Indigenous activist claims he was told to PREPAY for fuel at a Coles gas station while white customers were allowed to refuel and pay at the counter

  • Prominent Indigenous activist says he was racially profiled at Coles station
  • Former diplomat claims he was asked to pay inside before using the Bowser
  • But there were white people in Queensland station who could fill up first
  • Coles denies there are policies in place that discriminate against Indigenous people










A prominent Indigenous activist made explosive claims that he should have prepaid for fuel while white patrons were allowed to use the bowsers without restriction.

Dr Stephen Hagan and his wife were buying gasoline on a Coles Express in Queensland in the early hours of March 1 after attending an Elton John concert.

But when the former diplomat and his wife Rhonda pulled into their rental car and tried to use the gas pump on their way to the airport, they “couldn’t get the Bowser to be hired” and were informed by the speaker system to enter and pay first. .

Dr Stephen Hagan (pictured) has made explosive claims he should have prepaid for fuel while white customers were allowed to use the bowsers without restriction

“I asked the attendant why I had to pay in advance when other white drivers – one had just paid and another was in line behind me – were not asked to do the same,” said declared the Darwin-based scholar at The Australia.

“My concerns were confirmed when the attendant said he was having issues with other people leaving without paying.

“I was racially profiled as an Aboriginal person who wanted to leave without paying. “

The father-of-two said he was finally allowed to refuel before paying after a short war of words with the attendant.

But the incident left Dr Hagan seething and he has since filed a complaint with the Human Rights Commission under the Racial Discrimination Act.

However, the retail giant refuted the racism claims and said such a policy was not in place to discriminate against Indigenous Australians.

Coles denied the allegations and said there was no discriminatory policy against Indigenous Australians (stock image)

Coles denied the allegations and said there was no discriminatory policy against Indigenous Australians (stock image)

Due to the high number of departing gasoline thefts, lawyers for Coles said the store’s policy is to require customers to prepay for fuel if their license plates are obscured.

In this case there was a long distance between the vehicle and the CCTV camera and they say the license plate was not visible because another car had parked right behind Dr Hagan.

But according to Dr Hagan, Coles refused to hand over surveillance footage of the incident.

A Coles spokesperson said: “Coles is committed to respecting human rights and providing an inclusive environment for all clients and team members.

“This specific store has a policy of requesting prepayment for fuel when the console operator cannot clearly see the vehicle registration or driver.

“In accordance with policy, due to the position of Mr. Hagan’s car on the forecourt, he was asked to prepay.”


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